Post by taylor on Jun 17, 2008 20:15:24 GMT -5
Im studying up on my Nursing. I'm reading on how to deal with other peoples' aggression. It named a few points and it reminded me of how I dealt with you trying to confront me in the chatroom. I was acting like a nurse without realizing 
- Don't match anger with anger
- Avoid confrontation
- Align yourself with the client
- Try common-place diversions
- Be non-threatening, non-punitive, non-judgemental when setting limits
- Don't match anger with anger
- Avoid confrontation
- Align yourself with the client
- Try common-place diversions
- Be non-threatening, non-punitive, non-judgemental when setting limits